If any of our products ever fail as a result of defects in materials or workmanship, we’ll repair or replace them with a like item free of charge and cover the shipping back to you (only in the US unless otherwise stated). This warranty does not cover degradation from normal wear and tear over the natural lifespan of the materials in the bag or garment.
All warranties require proof of purchase from an authorized dealer or Mission Workshop directly.
Final sale items are not eligible for return, exchange, or refund unless otherwise noted.
Repair / Warranty Claim Procedure
If you have a warranty claim, simply send us an email with a few photos and a description of the problem to firstname.lastname@example.org. We’ll then get back to you within a business day or two with instructions on how to ship the product back to us.